What is Phishing?

Phishing attacks are ‘spoofed’ e-mails and fraudulent websites designed to fool recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. By hijacking the trusted brands of well-known banks, online retailers and credit card companies, phishers are able to convince up to 5% of recipients to respond to them.

How to Avoid Phishing Scams

  • Be suspicious of any e-mail with urgent requests for personal financial information.

  • Don’t use the links in an e-mail to get to any web page, if you suspect the message might not be authentic.

  • Always ensure that you are using a secure website when submitting credit card or other sensitive information via your web browser.

  • Consider installing a web browser tool bar to help protect you from known phishing fraud websites.

  • Regularly log in your online accounts and check your credit union, credit card statements to make sure that all transactions are legitimate.

  • Ensure that your browser is up to date and security patches applied.

If your Account Information, Credit, Debit, or ATM Card Information is Stolen

  • Report the theft of this information to the card issuer as quickly as possible.

  • Cancel your account and open a new one.

  • Review your billing statements carefully after the loss.