Voice Response Teller


Please review the format below:

Telephone Number: 804.526.2493

  • To Access VRT select 1. For Current Rates select 2.

  • Enter Base Acct Number followed by #key

  • Enter PIN followed by #key (last four digits of your Social Security Number for first time users)

  • Enter in a pin number for your account (create your own pin number)


Summary Information

(Account Balance)

  1. Draft (Checking) Balance

  2. Master Share Balance

  3. Loan Balance

  4. IRA Balance

  5. Certificate Balance

  6. To repeat Summary Options

  7. To return to the Summary Menu


Detail Information

  • Balance

  • Last Deposit/Payment

  • Amount Available for Withdrawal/Advance

  • Last Dividend

  • Interest/Dividend YTD

  • Interest/Dividend Last Year

  • Payoff Amount

  • Maturity Date

  • Interest Rate


Activity Information

  1. Most recent Transactions

  2. Most recent Deposit/Payment

  3. Most recent Withdrawal/Advance

  4. Most recent Drafts Cleared

  5. Most recent Specific Draft Number

  6. To return to the Activity Option

  7. To return to the Activity Menu


Withdrawals/Transfers

  1. Withdrawal

  2. Transfer/Loan Advance

  3. To repeat these Options

  4. To return to Main Menu


Rates

  1. Share Rates (Master, Clubs, IRA)

  2. Loan Rates

  3. Share Certificate Rates

  4. To repeat these Options

  5. To return to the Main Menu


Change Your PIN

(Personal Identification Number)